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Active member
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Jun 20, 2000
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I have been with them about 7 mos...never a problem..software times out occasionally..any other thoughts , comments??


thanks all
 

New member
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Sep 21, 2004
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Best customer service I have ever received from a book. Bar none. There are public companies in the US that could learn a thing or two from Rio on how to treat their customers.
 

New member
Joined
Sep 21, 2004
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Customer service 10/10
Lines 7/10
Payouts 8/10
Software 8/10

Overall I'd say 8 or 9 out of 10.
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Another Day, Another Dollar
Joined
Mar 1, 2002
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I do not think we will see a complaint in this thread that would substantiate one not considering to play @ Rio.

Good job RIO

CS is Excellent
 
Joined
Aug 31, 2001
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I like RIO.
Great CS and the reps that post here are fantastic. More than once David and Mike have gone out of their way to assist me, and that is something that i never forget.

I would like to see a bit more variety in what they offer, but, the free half point more than makes up for that.

Only gripe is their book to book transfer policy. Would be nice to be able to transfer $500 or so to another book now and then, but, with RIO you have to transfer a minimum of $2,000.

Don't care to send $2,000 to a book i am just checking out.

Overall though, i would give them an 8 1/2.
No doubt one of my all-time favorites.
 

New member
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Sep 21, 2004
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<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>Originally posted by Pancho Sanza:
Customer service 10/10
Lines 7/10
Payouts 8/10
Software 8/10

Overall I'd say 8 or 9 out of 10.
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<HR></BLOCKQUOTE>

Right on target!
Also you should know that only the lesser amount of win/lay counts towards meeting WR if you receive a bonus here.
 

I GRIN WHEN I WIN
Joined
Sep 21, 2004
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BOYS THESE GUYS ARE A MUST THE BEST CUSTOMER SERVICE I HAVE EXOERIENCED OFFSHORE JUST ASK FOR (MARIA) SHE IS THE BRAINS BEHIND THIS SPORTSBOOK.EVEN THOUGH THEY WIPED ME OUT IN 1 WEEKEND MAN I STILL CANT BELIEVE I LOST 4600 IN 3 DAYS MAN THATS WHAT HAPPENS WHEN YOUR CHASING.I ENJOYED RIO AND WOULDNT HESITATE TO RE -UP WITH THEM BUT RIGHT NOW I AM KICKING MY LOCAL GUYS ARSE.BOYS HOW CAN YOU BEAT MY LOCAL GUY HE CALLS ME UP AT 10.45 SUNDAY NIGHT AFTER THE TWINS HOLD OFF THE RED SOX AND ASKS ME IF I WOULD MIND COMING BY NOW BECAUSE HE HAS SOMETHING TO DO ON MONDAY I CANT BELIEVE THIS GUY I NEVER SEE HIM HE JUST LEAVES HIS DOOR OPEN AND LEAVES ME 3,300.00 COLD CASH I LOVE A LOCAL BOOKIE WHO PAYS CASH ON SUNDAY NIGHTS BEST BOOKIE I HAVE EVER HAD.NOW BACK TO RIO BOYS THESE GUYS TAKE THE HIGHEST LIMITS I HAVE SEEN OFFSHORE ONLINE I THINK I CLOSED MY ACCOUNT WITH A 1900 DOLLAR PLAY THIS WOULD BE UNHEARD OF WITH ANY AUSTRALIAN SPORTSBOOK.KEEP UP THE GOOD WORK RIO YOU GUYS ARE FOR SURE IN THE TOP 5 SPORTSBOOKS AROUND.
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New member
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Nov 21, 2003
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Great book but the payouts suck. I hate books that limit Neteller withdrawals to $2,500 per day.
 

New member
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Sep 21, 2004
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I would give it a 10 if not for the the following:
Baseball line: not true dime lines.
Payout: max $2500 per day.
 

ODU GURU
Joined
Feb 26, 1999
Messages
20,881
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Everyone always talks about how great RIO is but I believe it is partly because of how attentive MIKE is in this forum...

Thank you Mikey for being here and caring...

THE SHRINK
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www.skybook.com
Joined
Sep 21, 2004
Messages
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Just to clear one thing up...its $2500 max via NETeller only, customers may withdraw more using other methods.

Very nice topic Dante!!
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David
Rio International Sportsbook
1-877-746-2387

[Want a Rio/AOL Buddy?...add me: davidatrio]
 

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